Embrace the art of arguing: Emmy Kenny's rules will help prevent a diplomatic discussion from becoming a slanging match...
If you're sick of shouting and want to get issues resolved, psychologist and life coach Emma Kenny's five-point plan is the way to improve your technique in the art of argument.
- Agree together what the core problem is, then negotiate the constructive steps you need to take to deal with it.
- See it as a negotiation, not conflict; a way to enhance closeness, not destroy it.
- Avoid criticism and personal attacks.
- Be honest and open. Voice your anxieties and concerns, and listen to theirs without judging or dismissing them.
- Focus on the here and now. Leave old grievances and resentments in the past, so they don't stop you seeing today's situation clearly.
5Talk yourself positive: 5 ways to change your language - and your mindset